Perspectives from
the engine room.
Practical writing on enterprise software engineering, field operations, AI in production, and what it actually takes to build platforms that last. No thought leadership. No fluff.
The Handover Problem: Why Software Projects Fail Long After They Ship
Delivery is the easy part. What determines whether an enterprise software investment holds its value is what happens to the platform in the years that follow launch.
Read article →Field Force Automation at Scale: What Separates Systems That Survive From Systems That Don't
After building and operating SFA platforms managing hundreds of thousands of retail outlets across South Asia, these are the architectural and operational decisions that determine whether a field force system delivers at enterprise scale.
Read article →The Handover Problem: Why Software Projects Fail Long After They Ship
Delivery is the easy part. What determines whether an enterprise software investment holds its value is what happens to the platform in the years that follow launch.
Field Force Automation at Scale: What Separates Systems That Survive From Systems That Don't
After building and operating SFA platforms managing hundreds of thousands of retail outlets across South Asia, these are the architectural and operational decisions that determine whether a field force system delivers at enterprise scale.
AI Agents in Enterprise Operations: An Honest Assessment of What Works in Production
A clear-eyed evaluation of where AI agents are delivering measurable value in enterprise operational platforms today — and where the current technology does not yet meet the demands of production environments.
Building Production-Grade AI Agents for Operational Platforms
How AI agents move from experimentation to production inside enterprise systems — and what architecture makes them sustainable.
Digital Transformation in Distributed Operations: From Manual Coordination to Intelligent Workflow
How operational platforms evolve from fragmented, manual processes into automation-driven systems that scale across regions and teams.
Engineering Continuity as a Competitive Advantage
Why long-term engineering ownership consistently outperforms project-based software delivery in mission-critical operational platforms.